For full information on our returns policy please read our terms conditions and returns page.
Tons of tiles returns policy.
If you receive damaged or incorrect tiles you will need to sign the delivery note accordingly and inform tons of tiles within 48 hours from delivery.
Friendly and knowledgeable help with no high pressure sales.
If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them or iif you are not happy with your selection.
You can return your tile for a refund within 30 days from the day you received your tile shipment.
No returns allowed on discontinued or special order items.
What if my tiles arrive damaged or what if they re the wrong tiles.
This may take up to 2 weeks with processing.
In stock and special orders.
Cash will be given for refunds under 10 if originally paid with cash.
Tile can only refund orders placed directly through our website.
A refund check issued by the tile shop will be processed and sent to the customer.
Unique tile stone and glass at affordable prices.
Please ensure your unwanted tiles are returned in their original packaging and in a re sellable condition to our main distribution warehouse.